SHIPPING

Estimated delivery times from warehouse dispatch:

DELIVERY OPTIONS & CHARGES

To the best of our ability, product orders received by 11am, Monday to Friday, will be dispatched the same day for express delivery option and the following day for standard delivery. Please see Gift Card Delivery section for Gift Card delivery timelines.

Option one - Standard Delivery

$10.00

NSW Metro 2 business days
  Regional 2 - 3 business days
VIC Metro & Regional 4 business days
QLD Metro 4 business days
  Regional 5 - 6 business days
TAS Metro & Regional 5 - 6 business days
SA Metro 3 - 4 business days
  Regional 5 - 6 business days
WA Metro 5 - 6 business days
  Regional 7 - 9 business days
NT Metro 5 - 6 business days
  Regional 6 - 9 business days


Option two - Express Delivery

$15.00

Express Delivery orders must be placed before 11am. Orders are delivered within 1 business day from ship date to Sydney, Melbourne and Brisbane, and within 3 business days to all other locations.

Click Here to check if your suburb is within the Express Post network.

You can check the status of your order by going to My Account and viewing order status.

Christmas Shipping Dates

Last day for standard shipping to NT/SA/TAS/WA - Wed 14th December
Last day for standard shipping to ACT/NSW/QLD/VIC - Mon 19th December
Last day for express shipping - Wed 21st December

Gift Card Delivery

Please note that we cannot express deliver MAC Physical Gift Cards. Gift Card orders are shipped by Australia Post via standard shipping and can take 2-7 business days to ship from the date of dispatch. For Gift Card delivery queries, please contact our Gift Card customer service team on 1300 554 268.

DELIVERY RULES AND RESTRICTIONS

We will deliver the goods in accordance with the delivery option selected by you during the order process.

To the best of our ability, orders received by 11am, Monday to Friday, will be dispatched the same day for express delivery option and the following day for standard delivery.

Orders are processed for delivery on working days only (Monday through Friday, excluding public holidays).

M.A.C Online does not accept any liability whatsoever for delayed delivery caused by any third party. As soon as you have received the goods, you will assume all risk in the goods.

All orders require a signature upon delivery. If you are not there to sign for your order, Australia Post will leave a notice for collection card with details of how to collect your delivery. To ensure secure and undamaged delivery of your order, Australia Post will not be able to leave your order 'hidden' at the address.

We will take all reasonable care to deliver to the address given. However we will not be liable for non-delivery or mis-delivery as a result of incorrect data entry.



Delivery Addresses

To ensure that there are no mistakes with addresses and to check that our delivery company has all the correct details, we use a system that verifies your address using your postcode.

We accept orders to P.O Box addresses.

We're sorry M.A.C Online only delivers online orders to Australia addresses.